Friday, November 18, 2011

Create internal audit schedule.

OK, lets start with simply stating what ISO 9001:2008 requires for internal audit.

Clause 8.2.2  "Internal Audit" of ISO 9001:2008 requires that:


"The organization shall conduct internal audits at planned intervals to determine whether the quality
management system 
a) conforms to the planned arrangements (see 7.1), to the requirements of this International Standard and to
the quality management system requirements established by the organization, and
b) is effectively implemented and maintained.


An audit programme shall be planned, taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits. The audit criteria, scope, frequency and methods shall be defined. The selection of auditors and conduct of audits shall ensure objectivity and impartiality of the audit process. Auditors shall not audit their own work.

A documented procedure shall be established to define the responsibilities and requirements for planning and
conducting audits, establishing records and reporting results.


Records of the audits and their results shall be maintained (see 4.2.4).


The management responsible for the area being audited shall ensure that any necessary corrections and
corrective actions are taken without undue delay to eliminate detected nonconformities and their causes.


Follow-up activities shall include the verification of the actions taken and the reporting of verification results
(see 8.5.2)."


At the very beginning of clause 8.2.2 we read, that internal audits shall be conducted at planned intervals. Therefore:

  • Step 1: write internal audit schedule. Start with listing your processes and process owners.
  • Step 2: define how often audits will be performed. Examples: "at least one audit per month". As you see, ISO 9001 does not require any particular frequency.
  • Step 3: outline audit objective for each process. It can be as general as "compliance with ISO requirements", or as specific as "Check implementation of new working instructions in production shop".
  • Step 4: Define audit scope for each process in the schedule. You may want to audit the full process for the first time. Or further down the road, you may focus your internal audit on certain areas of the process. Examples: Process: Purchasing, scope: vendors selection and evaluation; or Process: Sales, scope: communication of feedback from the customers."
  • Step 5: choose dates for internal audits and assign auditors
  • Step 6: don't forget to communicate internal audit schedule within your organization, at least with management team.
Your first internal audit schedule is ready! Please send me an email or visit my web site www.almallc.com if you want to have schedule template.  
I am planning to write these posts weekly. Next time I will wright about complying with above ISO 9001 requirement "An audit programme shall be planned, taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits."

5 comments:

  1. In your experience what is a reasonable internal audit schedule?

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  2. I would like to compare " reasonable" with "effective". Effective internal audit schedule and process shall support the organization in achieving it's objectives. Therefore, internal audit schedule have to be flexible, following current needs of organization. Objectives and criteria for each audit shall be clearly defined by management.

    ReplyDelete
  3. We found it helpful to add the following text to the bottom of our audit schedule to allow for flexibility "Schedule is subject to change based on need and importance."

    ReplyDelete
  4. parties are of course very enjoyable, i would never miss a good party specially if it has some great program“ Procurement Quality Management

    ReplyDelete